Terms & Conditions - jilico Casino

Terms and Conditions of Service

1. Acceptance of Terms and Amendments

By creating an account with jilico, depositing funds, placing wagers, or otherwise using any service provided by jilico, you expressly acknowledge and agree that you have carefully read these Terms and Conditions and that you accept all terms, conditions, and obligations contained herein without modification or reservation. These Terms and Conditions apply to all users of the jilico platform, including but not limited to visitors, registered members, and VIP members, regardless of the device or method used to access our services.

jilico reserves the right to modify, amend, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the jilico platform following the posting of revised Terms and Conditions constitutes your acceptance of such changes. The most current version of these Terms will always be accessible through our website, and we recommend that you review them regularly to ensure you remain informed of your rights and obligations. Material changes that significantly affect your rights or obligations will be communicated through email notification to your registered address or through prominent notice on our website.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

You must be at least twenty-one (21) years of age to register an account with jilico, access our services, or participate in any gaming activities offered on our platform. This age requirement is mandated by Philippine law and regulations governing gambling activities. By registering an account, you represent and warrant that you are of legal age and that you are not prohibited by law from participating in online gaming activities. jilico reserves the right to request proof of age at any time, and failure to provide satisfactory documentation may result in immediate suspension or termination of your account and forfeiture of any funds or winnings.

2.2 Jurisdictional Restrictions

Our services are intended primarily for users located within the Philippines. You represent and warrant that you are not accessing our services from any jurisdiction where online gaming is prohibited by law. It is your sole responsibility to ensure that your use of jilico services complies with all applicable laws and regulations in your jurisdiction. jilico shall not be liable for any violations of local, state, national, or international laws arising from your use of our services.

2.3 Account Registration Process

To access the full range of jilico services, you must create an account by providing accurate, current, and complete information during the registration process. You agree to provide your legal name, date of birth, valid email address, mobile phone number, and other information as requested. All information provided must be truthful and accurate. You must maintain and promptly update your account information to ensure it remains accurate and complete throughout the duration of your relationship with jilico.

2.4 Account Security and Confidentiality

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share your account credentials with any third party and to immediately notify jilico of any unauthorized use of your account or any other breach of security. jilico shall not be liable for any loss or damage arising from your failure to protect your account credentials. You acknowledge that you are responsible for all activities that occur under your account, whether or not authorized by you.

2.5 Single Account Policy

Each player is permitted to maintain only one (1) account with jilico. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited. jilico reserves the right to close duplicate accounts without notice and to confiscate any funds or winnings associated with such accounts. This policy exists to prevent bonus abuse, fraudulent activity, and to ensure fair play for all users.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

jilico accepts deposits through various payment methods available in the Philippines, including GCash, Maya (PayMaya), bank transfers, and other methods as displayed on our platform. All deposits are subject to minimum and maximum limits as specified in the cashier section of your account. You acknowledge that processing times may vary depending on the payment method selected. jilico does not charge fees for deposits, but your payment provider may impose transaction fees. All deposits must be made using payment methods registered in your own name; third-party deposits are strictly prohibited.

3.2 Withdrawals

Withdrawal requests are processed in accordance with our standard procedures and timelines as published on our website. Before your first withdrawal, jilico reserves the right to request documentation to verify your identity, age, address, and payment method ownership. Such verification procedures are mandatory under anti-money laundering regulations and PAGCOR requirements. Withdrawal requests may be subject to minimum and maximum limits, and processing times vary by payment method. jilico reserves the right to decline withdrawal requests that do not meet our verification requirements or that we reasonably believe may be associated with fraudulent activity.

3.3 Bonus Wagering Requirements

Funds deposited using promotional bonuses or free credits are subject to wagering requirements before they can be withdrawn. The specific wagering requirements applicable to each bonus will be clearly stated in the terms of the promotion. Failure to meet wagering requirements before attempting withdrawal may result in forfeiture of bonus funds and any winnings derived from those funds. You acknowledge that different games contribute differently toward wagering requirements, and it is your responsibility to understand these contribution rates before playing.

3.4 Currency

All financial transactions on jilico are conducted in Philippine Peso (PHP). If you deposit funds in a different currency, the amount will be converted to PHP at the prevailing exchange rate at the time of transaction. jilico is not responsible for any currency conversion fees charged by your payment provider or financial institution.

4. Gameplay, Betting, and Gaming Rules

4.1 Fairness and Random Number Generation

All games offered by jilico utilize certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. Game results are determined randomly and cannot be predicted or manipulated by jilico or any third party. We work exclusively with licensed and audited software providers who maintain the highest standards of game integrity. Return-to-player (RTP) percentages for each game are published on our platform and reflect long-term statistical averages over millions of game rounds.

4.2 Betting Limits

jilico reserves the right to impose maximum and minimum betting limits on any game or betting market. These limits are established at our sole discretion and may be modified at any time without prior notice. Players who consistently exceed recommended betting patterns may be subject to enhanced monitoring or betting restrictions. jilico reserves the right to refuse or limit any wager at our discretion, particularly where we have reasonable grounds to suspect fraudulent activity or violation of these Terms.

4.3 Game Malfunctions

In the event of a game malfunction, system error, or technical failure, all affected wagers and payouts shall be void. jilico will make commercially reasonable efforts to restore normal operations as quickly as possible and to fairly resolve any disputes arising from technical malfunctions. If a malfunction results in an incorrect credit to your account, jilico reserves the right to remove the incorrect funds and adjust your account balance accordingly. Players are required to report any suspected game malfunctions immediately.

4.4 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension or termination, forfeiture of funds, and possible legal action: (a) using automated betting software, bots, or any form of artificial intelligence to place wagers; (b) colluding with other players or third parties to manipulate game outcomes; (c) exploiting software vulnerabilities or errors for financial gain; (d) engaging in bonus abuse or fraudulent promotional activities; (e) using the platform for money laundering or other illegal purposes; (f) providing false or misleading information during registration or verification; (g) accessing the platform using VPNs or other methods to circumvent jurisdictional restrictions.

5. Bonuses, Promotions, and Rewards

5.1 Promotional Terms

All bonuses, promotions, free spins, cashback offers, and other rewards provided by jilico are subject to specific terms and conditions that will be clearly stated at the time the promotion is offered. It is your responsibility to read and understand the terms applicable to each promotion before participating. Bonuses are intended for recreational players only and may not be used in conjunction with any form of advantage play or system betting. jilico reserves the right to refuse or cancel any bonus at our discretion.

5.2 Bonus Abuse

Bonus abuse, including but not limited to creating multiple accounts to claim the same bonus, using bonuses in ways not intended by their terms, or engaging in coordinated betting patterns designed to guarantee profits, is strictly prohibited. jilico employs sophisticated fraud detection systems to identify bonus abuse. Players found to be engaging in bonus abuse will have their accounts terminated, all bonuses and winnings forfeited, and may be reported to relevant authorities.

5.3 VIP and Loyalty Programs

Participation in jilico's VIP and loyalty programs is by invitation only or through meeting specified criteria. VIP benefits, including enhanced bonuses, dedicated account managers, faster withdrawals, and exclusive promotions, are provided at jilico's sole discretion and may be modified or withdrawn at any time. VIP status does not exempt players from compliance with these Terms and Conditions or from account verification requirements.

6. Account Suspension and Termination

6.1 Right to Suspend or Terminate

jilico reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without notice, if we determine that you have violated these Terms and Conditions, engaged in fraudulent or illegal activity, or otherwise acted in a manner detrimental to jilico or other players. Reasons for account suspension or termination include, but are not limited to, providing false information during registration, engaging in prohibited activities, abusing bonuses, money laundering, collusion, use of prohibited software, or failure to complete verification procedures.

6.2 Effect of Termination

Upon termination of your account, all licenses and rights granted to you under these Terms will immediately cease. You will no longer have access to your account or any content, data, or information associated with it. jilico reserves the right to retain funds in suspended or terminated accounts pending investigation of suspected violations. If your account is terminated for violation of these Terms, any remaining balance may be forfeited. If your account is terminated for reasons not related to violation of these Terms, any legitimate balance will be returned to you subject to completion of all verification procedures.

6.3 Self-Exclusion

jilico is committed to responsible gaming. If you wish to voluntarily exclude yourself from gaming activities, you may request self-exclusion for a specified period. During the self-exclusion period, you will not be able to access your account, and jilico will take reasonable measures to prevent you from opening new accounts. Self-exclusion periods cannot be reversed before their expiration. For more information on self-exclusion and other responsible gaming tools, please refer to our Responsible Gaming Policy.

7. Intellectual Property Rights

All content on the jilico platform, including but not limited to software, graphics, logos, images, text, game designs, audio, video, and trademarks, is the exclusive property of jilico or its licensors and is protected by Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jilico platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, reverse engineer, decompile, or create derivative works based on any content from the jilico platform without our express written permission.

8. Limitation of Liability and Disclaimers

8.1 Service Availability

jilico strives to provide uninterrupted access to our services but does not guarantee that our platform will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to suspend or discontinue any aspect of our services for maintenance, upgrades, or other reasons at any time without prior notice. jilico shall not be liable for any loss or damage arising from service interruptions, technical malfunctions, or unavailability of the platform.

8.2 Disclaimer of Warranties

The jilico platform and all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. jilico does not warrant that our services will meet your requirements or that any errors in the platform will be corrected. You use the jilico platform at your own risk.

8.3 Limitation of Liability

To the fullest extent permitted by applicable law, jilico, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising from your use of or inability to use our services, even if jilico has been advised of the possibility of such damages. Our total liability to you for all claims arising from your use of the jilico platform shall not exceed the total amount of deposits made to your account during the six (6) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless jilico, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use of the jilico platform; (b) your violation of these Terms and Conditions; (c) your violation of any rights of any third party; or (d) any fraudulent, illegal, or unauthorized activity conducted through your account. This indemnification obligation shall survive termination of your account and these Terms and Conditions.

10. Dispute Resolution and Governing Law

10.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of jilico services shall be subject to the exclusive jurisdiction of the courts located in Metro Manila, Philippines.

10.2 Dispute Resolution Procedure

In the event of any dispute, controversy, or claim arising from or relating to these Terms or your use of jilico services, you agree to first contact our customer support team in good faith to seek an informal resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue formal legal remedies. You agree that any legal action or proceeding must be commenced within one (1) year after the claim or cause of action arises, or such claim shall be permanently barred.

11. Privacy and Data Protection

Your privacy is important to jilico. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using jilico services, you consent to the collection and use of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your personal information, but you acknowledge that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your data.

12. Communications and Notifications

By registering an account with jilico, you consent to receive communications from us via email, SMS, push notifications, or other electronic means. These communications may include account notifications, promotional offers, security alerts, and updates to our Terms and Conditions or other policies. You may opt out of promotional communications at any time by adjusting your account preferences or by following the unsubscribe instructions in our emails, but you cannot opt out of receiving essential account-related communications.

13. Third-Party Links and Services

The jilico platform may contain links to third-party websites, services, or resources that are not owned or controlled by jilico. We provide these links for your convenience only and do not endorse or assume responsibility for the content, privacy practices, or terms of service of any third-party sites. Your interactions with third-party sites are governed by the terms and policies of those sites, and jilico shall not be liable for any damages or losses arising from your use of third-party services.

14. Severability and Entire Agreement

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, such provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions. These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and jilico regarding your use of our services and supersede all prior or contemporaneous agreements, communications, or understandings, whether oral or written.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of jilico services, please contact our customer support team at [email protected]. We are committed to addressing your concerns promptly and professionally. Our customer support team is available 24/7 via live chat, email, or phone to assist you with any inquiries.